Introduction

Freshmeat is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you

use our mobile application or visit https://freshmeat.com.pk. By using our app or

website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

• Full name, email address, and phone number when you create an account

• Delivery address and billing information for order fulfillment

• Payment information (processed securely — we never store card details)

• Communication and notification preferences

Automatically Collected Information

• Device information (browser type, operating system, device model)

• Usage data (pages visited, products viewed, search queries)

• Location data (with your consent, for delivery zone detection)

• Cookies and similar tracking technologies

How We Use Your Information

• Process and fulfill your meat and grocery orders

• Send order confirmations, shipping updates, and delivery notifications

• Provide personalized product recommendations

• Improve our app, website, and services based on usage patterns

• Respond to customer support inquiries

• Send promotional offers and notifications (only with your consent)

• Prevent fraud and ensure platform security

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share

information only with:

• Payment processors for secure transaction processing

• Delivery partners for order fulfillment

• Cloud service providers for hosting and data storage

• Analytics services to improve our platform (aggregated, non-personal data only)

• Law enforcement when required by Pakistani law or to protect our rights

Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmitted between your device and our servers

• Encrypted data storage with regular security audits

• Access controls limiting employee access to personal information

• Regular security testing and vulnerability assessments

Cookies & Notifications

We use cookies and local storage to provide a better experience, including

remembering your preferences, cart items, and login status.

Push notifications through our mobile app are opt-in only. You can manage notification

preferences in your account settings or through your device settings at any time.

Your Rights

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Withdraw consent for data collection at any time

• Opt out of marketing communications at any time

Children's Privacy

Freshmeat services are not directed to individuals under the age of 13. We do not

knowingly collect personal information from children. If you believe a child has provided

us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant

changes via email or a notice on our app and website. Continued use of our services

after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Freshmeat

Email: privacy@freshmeat.com.pk

Phone: 0370-8229041

Website: https://freshmeat.com.pk